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Unicom Secretary
 
 
 

1) Short Message Service

Send short message: Caller dials 10198 or registered customer calls and transfers to 10198 with mobile phone, customer service representative will send information and telephone number to registered customer via short message. Registered customer receives short message via mobile phone. Query information: Registered customer queries about the manual short message sent and received by dialing 10198. Sending information on behalf: Registered customer dials 10198 and sends information to other non-registered mobile phone users (one or more) through customer service representative. This function relieves customer from the trouble to input on scrimpy keypad of mobile phone.

2) Private Secretary Service

Scheduling program: Registered user calls 10198 to arrange personal schedule in advance. Mobile secretary station will automatically send the schedule to the mobile phone of the user by way of short message at the time set by user to remind user of the schedule. Leave message: Registered user may call 10198 to leave a message when the mobile phone number of the user changes or the mobile phone user travels outside and has some important information to notify his or her friend. Address list: Registered user may store its address list with 10198 mobile secretary station and query about the contents of personal contact list at any time by calling 10198, reliving user from the trouble to enter and search calling card. Incoming call switch: Registered user may switch the incoming call to designated other phone or 10198 secretary station at fixed time, thus achieving selective communication. Missed call query: Missed call will be sent to the mobile phone of registered user via short message after registered user switches incoming call to 10198 Unicom secretary station.

3) Information Service

10198 mobile secretary station, making use of the easy and convenient carrying of mobile phone and convenient transmission of information, etc., provides registered user with news, securities, entertainment, life, and other information in a timely manner by two ways (customization and order). Manual customization may be completed by dialing 10198 while mobile phone customization may be completed by sending short message to 8198. The information provided includes: weather broadcast, News champion, finance and economic highlights, general mobilization of joy, brain U-tune, short message space, detector training camp, new seeing and hearing, car funs, dress and personal adornment information, beautification manual, love romance conversation, dress and personal adornment information, beautification manual, car funs, love romance conversation, football lottery broadcast, sports flash reports, welfare lottery, sports lottery, four-four selection, double-color balls, building speculation master-hand, WAP exchange, football express news, English 365, occupational refueling station, life weather index, etc.

4) Mobile Information Query (mobile 114 query)

Mobile phone number query service is available for ordinary users. Mobile phone users or enterprises may open this function through registration (providing name, mobile phone, telephone, fax, e-mail, and other information).

5) Other Services

10198 can provide registered users with call charge query, traffic violation query, ticket booking, room reservation, car rescue, lock repair and unlocking, and other services.

6) Service Handling

Function application/cancellation: Mobile phone user may apply mobile secretary station function via two modes: telephone application and service hall application. A. Telephone application: User applying for this function may dial special service number 10198 and explain its mobile phone number to receiving customer service representative, who will open this service for the user through mobile secretary station and send opening information and service introduction to the mobile phone of the user and confirm the information: “Welcome to you 10198 Unicom Secretary Station, original password is XXX; the monthly service charge of this function shall be RMB 15. You can enter *9201010198 at the state of standby. Consultation telephone number is 10198.” This service will be successfully applied after both the user and the customer service representative confirm the password. B. Service hall application: User may apply for this function at Unicom service hall. This service will be opened at real time and a message confirming the opening of the service will be sent to the mobile phone of the user after the user fills in the registration form of 10198 mobile secretary station and the salesperson validates the information.

7) Charge Standard

Unicom mobile secretary station is in the mode of monthly payment. Customer applying for mobile secretary station shall pay RMB 15 per month. It will be free of charge for the user registered mobile secretary station who customizes weather forecast; separate charge will be collected for customize other information; all information customized by non-mobile secretary station user shall be paid service.