Industrial Public Service
Mobile bank: Mobile bank is to turn mobile phone into a self-help financing terminal through Unicom CDMA mobile phone Uni-Magic (BREW) function after downloaded software in wireless mode. Through mobile phone bank, user can handle a wide variety of services such as account query, transfer, remittance, setting call deposit, bank note transfer, exchange currency transaction, financial information query, payment, online payment, traffic violation fine payment, etc.
Mobile complaint information system: This system will integrate the hotline 12315 of the industrial and commercial administration to mobile communication network. Social public and enterprises may submit their complaint information to 12315 complaint station through uniform mobile complaint interface. After processed by 12315 station, all processing results will be fed back to the mobile phone of the user through short message.
Integrated Solution Application Effect
Reduce communication costs: The application of network on VPDN makes internal communication more preferential; long-distance call in automatic IP mode can maximally reduce communication costs.
Improve working efficiency: Internal convenient communication, mobile office mode, and smooth information network will greatly improve the efficiency of banking service.
Boost service development: CDMA1X wireless data transmission ensures the real-time data transmission; wireless POS/ATM functions expand service space.
Improve customer satisfaction: Provide diversified information services to customers, upgrade the satisfaction of customer with bank service; this will certainly upgrade customer loyalty.
Network Quality Guarantee
China Unicom ensures to provide around-the-clock communication to enterprise customers, accepts customer failure complaints 24 hours a day, 7 days a week, removes customer troubles within specified time, and provides leased line operation report on a monthly basis.